WA
Official Business API support with media, templates, and 24-hour windows.
Official Business API support with media, templates, and 24-hour windows.
Drop-in widget. Fully white-labelled on Business and Enterprise.
Threaded email-to-ticket. Preserves attachments, signatures, and CC.
Reply to DMs and story mentions inside Tickki.
Page inboxes routed alongside everything else.
US, UK, and EU long-codes. Bulk and 1:1 supported.
Two-way contact + deal sync. Conversation summaries land on the timeline.
Bi-directional sync for Contact, Lead, and Case objects.
Order history and refund actions inline next to every conversation.
Subscription state and invoice details surfaced for context.
Sync your knowledge base into Tickki's AI training set.
Turn a customer report into a Linear issue without leaving the inbox.
Threaded notifications, internal sidebar, and slash-commands.
Channel notifications and one-click escalations.
Bot mode for community support workflows.
Real-time push for every conversation event.
Send messages, read history, manage workspaces — fully documented.
5,000+ apps, no code. Triggers on new conversation and message events.
Visual workflow builder for advanced automations.
Predictable resources, idempotent endpoints, OpenAPI spec, sandbox environments, and SDKs for TypeScript and Python. The auth flow takes one minute.
POST /v1/conversations/:id/messages
Authorization: Bearer sk_live_***
Content-Type: application/json
{
"channel": "whatsapp",
"text": "Your appointment is confirmed for 2pm.",
"metadata": { "source": "ai_draft" }
}