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Customers

Real teams. Real numbers.

The teams running on Tickki today — what they faced, what they built, and what changed.
Wellness & Spa·Lagos, Nigeria

How a luxury spa cut first-response time from 2 hours to under a minute — without hiring.

< 60sMedian first response
73%Bookings handled by AI
0New agents hired
Adaeze Okafor
Haven Spa Clinic12 people · Business plan
Multi-brand E-commerce·Nairobi, Kenya

Three brands. One Tickki account. Zero copy-pasting between tabs.

3Brands managed
↓ 78%Avg. agent context-switch time
4Tools replaced
Marcus Bell
Volta Retail24 people · Business plan
Logistics & Freight·Accra, Ghana

When the AI sounds like your best agent, customers don't notice the handoff.

+31%CSAT change
↓ 44%Median resolution time
9%Edit rate on AI drafts
Lina Rivera
Northwind Logistics60 people · Enterprise plan
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