Small teams running one brand.
Growing teams managing multiple brands.
Unlimited everything for serious operations.
Every detail of every plan, side by side.
| Feature | Pro$15/mo | Business$30/mo | EnterpriseCustom |
|---|---|---|---|
| Inbox & AI | |||
| AI profile | |||
| AI auto-reply | |||
| Chatbot rules | |||
| Saved replies | 50 | 200 | Unlimited |
| Conversations | |||
| Voice notes | |||
| Video messages | |||
| Visitor profiles | |||
| Tags | 50 | 200 | Unlimited |
| Notifications | |||
| Push notifications | |||
| Email alerts | |||
| Branding & Widget | |||
| Custom branding | |||
| Widget position control | |||
| Visitor Intelligence | |||
| Visitor intelligence dashboard | |||
| Intent scoring (per session) | |||
| CTA + conversion-path analytics | |||
| Risk engine | |||
| AI session brief for agents | |||
| Proactive AI suggestions | |||
| Developer Platform | |||
| Chat SDK API access | |||
| Publishable API keys (pk_live_*) | |||
| Flutter SDK (tickki_chat_flutter) | |||
| Realtime + REST rate limits | Standard | Custom | |
| SLA tracking | |||
| SLA alerts | |||
| Agent performance analytics | |||
| Audit log exports | |||
| Limits | |||
| Messages / month | 10,000 | 50,000 | Unlimited |
| Files per conversation | 5 | 20 | Unlimited |
| File size (MB) | 10 | 25 | Unlimited |
| Agents | 5 | 20 | Unlimited |
| Businesses per account | 3 | 10 | Unlimited |
Yes — Free is free forever, with 1 agent, 1 business, and 1,000 messages per month. Perfect for trying things out or running a side project.
Anytime. Upgrades are prorated; downgrades take effect at the end of your current billing period. No phone calls, no sales gatekeepers.
Each customer message into your inbox, plus each reply you (or the AI) send out, counts as one message. Internal team notes don't count.
Roughly — exact discount varies by plan but ranges from 8–10% across Pro, Business, and Enterprise. The yearly price is shown upfront so you can confirm.
Yes. Email sales@tickki.com with a brief description of your org and we'll work something out.
Yes, Tickki seamlessly integrates with WhatsApp, allowing you to manage customer conversations directly from your unified inbox.
Absolutely. Our AI handles initial inquiries, but your team can step in at any time to take over the conversation seamlessly.
No, you can configure the level of AI automation that fits your needs. You can use it just for drafting suggestions, or have it handle complete interactions.
We support a wide range of businesses and use cases, from customer support for e-commerce to lead qualification for agencies.
Setting up Tickki takes just a few minutes. You can connect your channels and start managing your inbox immediately.